Categorized | General

Good things come to he who waits

Posted on 19 May 2006

Good things come to he who waits

Originally uploaded by Basho Matsuo.

THIS IS AN UPDATE TO THE “CARPHONE WHOREHOUSE ENTRY”

Well, drama, drama, drama. After over a month of hassle, phone calls, letters to trading standards and getting very angry online i fix my issue with one email.

I was getting nowhere fast, too fast. I printed off and posted the letter that I wrote to the owner of CPW and I emailed a copy to trading standards. Nothing…

In resigned pain of failure I lay… until I noticed something. The business card that the man in the shop had given me was not his, but the managers and it had her email address on it. In a gesture of defiance I forwarded her the email I had sent to trading standards.

That afternoon I visted the store, yet again, to find that everything had changed. The manager was aparently downstairs sorting out my problem after reading my email. Ten mins later I get the news that everything is sorted. My entire months time has been clawed back. They have cancelled the upgrade (as I was sure that they could) and I am now free to deal directly with the store. I pass by the fact that I have wasted a month and concentrate on the here and now.

“Can I have an N80 please?” I ask.

“No. Vodaphone dont do them yet,” he replies.

The look of horror on my face was classic, “Bwa?” I said.

“But, O2 do them, let me go get you one.”

5 minutes later I am in the office with my new N80 and all its 3 mega pixel goodness. Plus a free 1GB memory card to say sorry.

So, the moral of the tale? Go into the store. It may be hot, it may be busy, but at least they actually have the damn phones!